Our Vision
Here at Petty Real, we are immensely proud of our heritage and experience but strive on making sure we are up to date with technologies and the best way of making our customer experience effortless.
Many things have changed since we sold our first home, but two elements have remained throughout, customer service and having the right team in place are key to ensuring we deliver an exceptionally high level of service. Keeping these core values in place ensures we stay ahead of the competition.
Our values
Experienced
Our team has over 100 years of experience in helping people move home.
Professional
The depth of our knowledge is unrivalled, many of our team have been with us for many years
Innovative
We embrace technology to ensure that our team have more time to be customer-facing
Reliable
Moving house can be really stressful, we appreciate that and are here to make the journey as stress-free as possible
Hardworking
This is not a 9-5 industry, we go that extra mile to ensure the highest level of customer service
Here at Petty Real
With nearly 100 years of experience, we are a widely recognised and trusted company, synonymous with quality and professionalism.
Offering a unique regional network coverage across Lancashire and with a proactive and forward-thinking approach, the company provides for long term success by continual investment in innovative technology and most crucially of all, the employment of dedicated experts who provide a first class service and a wealth of local knowledge.
Sustainability
The past 20 years has seen significant changes in technology in all areas of life including our business. In many ways this has made the task of selling and renting houses easier and faster but we are adamant that it still remains a ‘people business’ and that our team and their knowledge and experience is still vital to our success.
We therefore have embraced technology wherever possible by using 360° virtual tours and 3D floorplans, as long as it doesn’t take away the personal touch from our service. Our clients really appreciate the local knowledge that we have, we therefore ensure that our teams either live locally or have a significant depth of knowledge on their neighbourhood so we can give the best advice and service possible.
Awards
In 2017, 2018 and 2019, we were named Relocation Network Agent of the year for the entire North West of England.
The Relocation Agent Network specially selects each of its members, basing criteria on quality of service, local knowledge and professionalism. Affiliated to Cartus, the market leader in global relocation services, Relocation Agent Network members help Cartus move relocating families in and out of areas across England, Scotland and Wales.
Challenging times
2020 has seen changes to life that could never have been predicted. Petty Real has therefore adapted to the challenges put to our community and we are ensuring that we continue to offer our usual high level of service but in a safe manner. For more information about Petty Real or your local team please don’t hesitate to contact us.